In a knowledge management project, the key issue is to help the stakeholders to choose which parts of their knowledge will need to be specifically capitalized. This means finding a decision support approach enabling them to identify and locate potential crucial knowledge. To deal with this type...

Knowledge is not manageable as if it was a data or information. Consequently, Knowledge Management (KM) must address activities that utilize and create knowledge more than knowledge by itself. With regard to this issue, we elaborated a sociotechnical approach of Knowledge Management within the...

Environment is a broad and complex issue. It is likely be inaccessible to most laypersons, whereas, environmental experts are likely to have a limited field of expertise. Hence, there is a need for comprehensive and accurate environmental information in many situations. This research aims at...

Dans cet article fondé sur notre vision de l’entreprise étendue, nous proposons un modèle de système d’information et de connaissance supporté par un système d’information numérique. Cela met en exergue le lien entre deux modèles de référence : le Modèle Général de Knowledge...

Very often, Knowledge Management System is considered from a technological viewpoint that induces to consider the knowledge as an object, and so to disregard the importance of people. In this paper we suggest a global vision of Knowledge Management within the Enterprise that is represented by an...

This paper introduces a reflection on the types of data to accessed by be extended company's employees from the Knowledge Management viewpoint. This leads us to distinguish between three types of data: main-stream-data, shared-data, and source-of-knowledge-data. In that way, as distinguishing...

In this paper, we propose a method to locate the company's crucial knowledge for improving the quality of decision making in a design project. It comprises of a preliminary survey regarding the approach that has been carried out at automotive company for identifying the crucial knowledge, aiming...

This article, introduces a Model for Global Knowledge Management within the Enterprise (MGKME). This model supplies a global vision that reconciles the two main approaches underlying KM, a technological approach, and a managerial approach. It can be seen as a pattern useful for the conception...

This chapter emphasizes the problem of capitalizing on company knowledge. Capitalizing on company knowledge means considering certain knowledge used and produced by the company as a storehouse of riches and drawing from these riches interest that contributes to increasing the company's capital....