the importance of the companies dedicatemore attention to the quality with that their services are rendered. Among all of … the considered aspects,one of the most relevant, however a lot of times left for second plan, refers to the quality that … services (BACK ROOM) and the work front (FRONT OFFICE). Para to evaluate the quality in the service in a company, we will use …

competition in alcohol production business the production companieswere forced to better organize and coordinate their activities … studies and interviews with key informants. It wasfound that there are 17 main technical activities that needed to be …

quality attributes of fresh peaches commercialized in the state of Sao Paulo from producer stage. Such estimation is conducted … for this stage of the distribution chain, namely, producer sales. Data on the price and quality attributes (such as size … accrued in this stage, deriving from the improvement in the product quality attributes. …

revenue to guarantee service quality and full market coverage. Theoretical considerations point towards the possible tendency … to underinvestment and to quality deterioration under price-cap rate regulation, which is the system adopted for the … order to assess the firm’s behavior with respect to investment and service quality. The observed results do not contradict …