The present work points out to show the Public Ombudsman Service as a changing, inclusion and social control tool. As methodology, a bibliography revision was made, besides the author experience in ombudsman service management, showing how the Public Ombudsman Service contributes in building...

This paper analyzes the relationship between social mobilization (of public and private actors) and the agenda of official participatory institutions in the field of solidarity economy. More specifically, it was sought to analyze, through participatory observation and documentary analysis, how...

In this work, we will analyze the routines and protocols, as well as the agents and the organizations, that are decisive in the agenda-setting and in the formulation of government policies at the Executive Branch. The analysis is based on two cases: the Ministry of National Integration (MI) and...

The present work points out to show the Public Ombudsman Service as a changing, inclusion and social control tool. As methodology, a bibliography revision was made, besides the author experience in ombudsman service management, showing how the Public Ombudsman Service contributes in building...