Arcoverde, Flávia Dowsley; Tannuri-Pianto, Maria Eduarda; … - Associação dos Centros de Pós-Graduação em … - 2005
´ efficiency, such as operational cost, amount of employees, energy volume supplied, and some qualitative indicators, such as … percentage of energy losses, average duration of the supply suspension to the consumer per year in hours (DEC) and average …