Gordana, Vitanova; Spaseska, Tatjana - In: Annals - Economy Series 1 (2009) May, pp. 141-146
and services with high quality and lower prices. Customers, usually, prefer quality goods with acceptable prices, while … created to ensure that customers’ requirements are being appropriately attained. The most important objective of quality costs … helps the management to achieve other strategic objectives, such as: producing goods with acceptable costs and deliver the …