The process of the European integration and the developing of the internal market have led to the necessity of introducing a common policy for the consumers’ protection. As the policy for the consumers’ protection has been established as a well-structured policy at the levelof the European...

In the functional market economy, due to the intense competition, the service suppliers are forced to consider, as far as utility and the tariff of the services are concerned, the needs, requests and expectations of the consumers. This fact is imposed with necessity because the consumers are...

The extraordinary impact of the information technology, everything that is or becomes „e”, puts its mark on the whole economic, social, cultural life of the mankind and virtually governs the whole modern world. In a world dominated by the small „e”, in a world that doesn’t stop talking...

E-commerce highlights the vast area of electronic interchange connected to the commercial activities that involve both the relations between enterprises as well as the relations between enterprises and consumers, referring especially to information interchange, product transactions, equipments,...

Most of the consumers, especially those from Romania which is still in transition, guide themselves when purchasing products and services, first of all by their prices. If their price is not acceptable from the viewpoint of their purchasing power, they consider the product/service unsuitable for...

The World Trade Organization represents the common institutional framework to carry on the commercial relations among its members on the basis of the accepted international principles endorsed by agreements for standardization and certification, using of sanitary and phytosanitary measures,...

The consumers’ protection could be realized both in a direct way, explicitly, through the juridical and parajuridical actions that consumers can use against the economic agents offering unsuitable merchandises or promoting illicit commercial practices and in an indirect way, implicitly,...