. Innovation in services is getting recognition from the top executives due to its strategic importance and globalizes competition … of the specific characteristics of services innovation, while also identifying common features. …Innovation is reshaping the corporate culture of organizations in this present age of competency and service legacy …

.Technological innovation and competition among existing banking organizations have allowed a wider array of banking products and services to … fundamental characteristics and challenges of e-banking services. …The term "electronic banking" or "ebanking" covers both computer and telephone banking. Using computer banking, a …

electronic banking services and the importance of the creativity and innovation of banking services. The success factors in … irreversible changes of the entire society. Because of its specific characteristic features, the banking services’ field is one of … banking services are also presented and there are identified the strategic alternatives of the banking services management. …