The internet represents new opportunities for the traditional companies, including the diversification of the given services and also the promotion of the new ones, which are personalized and attractive and they are possible thanks to the information and communication technologies. According to...

The author of this work reveals a few of the processes from contemporary economy which require the reorganization of commodities offer. The globalism, the free trade, the buyer’s emancipation and other processes, they all generate conditions for the unconventional’s affirmation within the...

One of the main globalization process effect is the increase of dependency among the economic actors. Networking is the response to the companies’ need of dealing with a high complex and liquid environment. The network brings to its members the opportunity to share risks and uncertainty. Based...

Environmental adaptation and behavioral integration are two major problems the organization of this beginning of century is confronting with. Organizational culture is one of the solutions to solving these problems. The paper presents the characteristics of organizational culture and the degree...

Această lucrare scoate în evidenţă importanţa implicării personalului bancar în procesul de ameliorare continuă a calităţii serviciilor oferite clienţilor. Fără implicarea angajaţilor în demersul calităţii, nici o teorie sau idee formulată şi susţinută de conducerea de vârf...

The term "electronic banking" or "ebanking" covers both computer and telephone banking. Using computer banking, a charity’s computer either dials directly into its bank's computer or gains access to the bank’s computer over the internet. Using telephone banking, the charity controls its bank...

The IT revolutions change the economic behaviour until the microeconomic level.

The main objective of the present approach is, first of all, to analyse the "transaction costs" concept and then to prove scientifically the relation transaction costs – institutions.

This article explores the development of the Romanian retail market, the recent evolutions on this market and the impact of the recent conflict between the retailers and the Romanian producers, starting from current questions not only in Romania but also at European level. The beginning of this...

Această lucrare scoate în evidenţă importanţa procesului de analiză şi soluţionare corespunzătoare a reclamaţiilor primite de către băncile comerciale de la clienţi. Reclamaţiile clienţilor trebuie privite pozitiv. Ele reprezintă vocea clientului, transmiţând un mesaj cu...