The material presents the main characteristics of the OCD adapted to the higher education system and the quality management principles.

In the functional market economy, due to the intense competition, the service suppliers are forced to consider, as far as utility and the tariff of the services are concerned, the needs, requests and expectations of the consumers. This fact is imposed with necessity because the consumers are...

The changing of development model signifies the production of new values and new quality criteria, implies the finding of new economy and production forms, and attracts major changes in lifestyle and nowadays behaviors from everybody of us. The designers could assume a very important role,...