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Social aspects of the population’s health level and influence factors

CICEA, Claudiu; ALEXANDRU, Gheorghe - In: Economia. Seria Management 12 (2009) 1, pp. 193-203

Sociological reflection on medicine and health is based, on the one hand, on the multidimensional reality of the „health" phenomenon and on the other hand, on the old sense of sociology which is, according to its founders, a science of welfare and human freedom. In this respect, the problems...

Persistent link: https://www.econbiz.de/10004997842

Indicators of healthcare system, an important element of SWOT sistemic analysis in this area

Claudiu, CICEA; Cristian, BUSU - In: Economia. Seria Management 12 (2009) 2, pp. 284-293

The complexity of indicator’s system derives from the very complexity of the health concept as defined by the World … disease or infirmity". The indicators should cover both aspects of financing health services, technical equipment, human … in this area. The paper analyzes the main indicators characterizing the health system in Romania, aimed at identifying …

Persistent link: https://www.econbiz.de/10008495403

RECLAMAŢIILE CLIENŢILOR - SURSĂ DE AMELIORARE A CALITĂŢII PRODUSELOR ŞI SERVICIILOR BANCARE

Dobran, Ruxandra Diana - In: Studii Financiare (Financial Studies) 13 (2009) 3, pp. 91-96

Această lucrare scoate în evidenţă importanţa procesului de analiză şi soluţionare corespunzătoare a reclamaţiilor primite de către băncile comerciale de la clienţi. Reclamaţiile clienţilor trebuie privite pozitiv. Ele reprezintă vocea clientului, transmiţând un mesaj cu...

Persistent link: https://www.econbiz.de/10008529115