Paulsen, N.; Callan, V. J.; Grice, T. A.; Rooney, D.; … - 2005
official change programme. As predicted, levels of job uncertainty and personal control had a direct relationship with … emotional exhaustion and job satisfaction, In addition, there was evidence to suggest that personal control mediated the …, personal control and job satisfaction improved and/or stabilized over the downsizing process. During the implementation phase …