La crisis ocasionada por la enfermedad por coronavirus ha golpeado fuertemente a la región en materia económica y social. La Organización Mundial de la Salud (OMS) ha llamado a abrir los datos referentes al COVID-19 para poder diseñar respuestas basadas en la evidencia. En este contexto, la...

This paper analyses the dimensions of the adapted EFQM model applied to Agricultural Credit Banks in the Valencia Region in order to study their behaviour, the relationship between these dimensions, and the relationship with results such as progress in trade and business results. It has been...

Internal marketing orientation (IMO) can be used as a tool for managing employees' knowledge that allows companies to develop a competitive advantage to the extent that generates information, communicates it internally and facilitates to articulate a response to their needs. IMO through proper...

From a systemic perspective, knowledge management affects the decision-making process in organizations that, in a globalized environment, must propose strategies that make it possible to increase competitiveness and productivity. The objective is to determine the knowledge management factors...

This research specifies how to build and validate a Knowledge Management measurement scale. The process is based on Churchill (1979) and Devellis (1991) methodologies. The empirical study carried out in 222 Spanish firms from the Biotechnology and Telecommunications industries. As a result we...

The aim of this paper is to know the human resources practices that support knowledge management processes. To do this, we use the multiple case study method as a strategy of research, analysing in depth six excellent and pro-active Spanish companies in knowledge matters. We answer five research...

This paper explores, from a knowledge-based view of the firm, the effect of a set of organizational practices on firm performance, highlighting their grouping into two blocks: practices related to knowledge exploration and those related to knowledge exploitation. After developing an empirical...

The aim of this paper is to identify the dimensions for organisation knowledge and quality management in order to help researchers to measure both terms and their impacts on performance in future studies. A literature review about knowledge management and qualitymanagement is carried out to that...