There is unanimous acknowledgement in the literature in that information and communication technologies (ICT) can improve the effectiveness of cooperation between tour operators and help in the development of the tourism industry. However, there is no empirical research that supports the reduced...

This paper analyzes national and regional efficiency and total factor productivity of Spanish hotels. The nonparametric frontier DEA methodology has been used to assess the levels of efficiency of the hotel firms and Malmquist indices to estimate the productive change in the period 2001-2008....

This paper introduces the use of graphs in the analysis of the determinants of tourists' expenditure, providing an alternative approach to the methods usually employed. Graph-based analysis is applied to study the behavior of cruise passengers arriving at the ports of Montevideo and Punta del...

Propósito – En el artículo se presenta una síntesis del impacto sobre la producción y el empleo generado por la realización de un megaevento deportivo en la ciudad de Cali, Colombia. Diseño/metodología/enfoque – El impacto se estima a través de los efectos sistemáticos producidos...

Propósito – Los call centers generan estrés y ausentismo en el personal y la literatura sugiere que el liderazgo orientado a la gente es el tipo adecuado de supervisión para tal situación. Este estudio comparó sus efectos versus los de otros tipos de liderazgo. Metodología – Datos de...

This is a critical - hermeneutic and historical - comparative study of Political Economy on the evolution of the tourism sector in Europe, with special attention to the Spanish case. Despite t he economic importance of tourism and the deep changes stimulated by globalization and digitization,...

Hotel rankings exert great influence on tourists when choosing a hotel. The hoteliers also strive to appear at the top of the ranking. However, the evolution over time of these rankings has been little studied, so it is necessary due to the important implications for entrepreneurs to deepen the...

Determining the daily accommodation price that customers pay per night is essential for hotel managers. The price changes for different reasons: demand, competition price, prices for groups, holidays or days with a major event in the city, and customer satisfaction. In this research, we evaluate...