expectations as mediating the relationship between satisfaction and loyalty is included in the cognitive-affective explanatory … explaining the generation of satisfaction and loyalty by tourists. The hypothetical effect of mediating or moderating variables … on the relationship between satisfaction and loyalty is also addressed. Specifically the role of consumers' adjusted …

among the variables quality, satisfaction, image, trust and loyalty (in the perspective of the recommendation and return) in … perceived quality. Patients' satisfaction contributes to the recommendation of the service to the family and friends and to …The health service quality has been discussed in several organizations committed with the development of the programs …

manufacturing defects for quality management. Neurometric analysis techniques are an effective tool for quantifying the impact of …, emotions and sustained attention on the different areas of interest on the banknote, as described in the different perception …

and evoke feelings and emotions, while economic signals are simple, efficient signs that stand for a more complex set of …’s emotions. By evoking emotions, a signal makes the receiver feel more confident about the truthfulness of the information it … irrational world of emotions and values, a relationship which needs to be explored as part of the development of the ideal type …