Due to the growth in markets, social economy enterprises are seeking a competitive advantage through economies of scale. In this regard, these enterprises should pursue the coordinated implementation of shared quality management strategies within groups. Accordingly, quality benchmarking through...

Over the last decade, business literature has identified knowledge management as one of the key tools in managing a modern company. In this regard, it is possible to identify, measure and manage the critical intangibles in a company by means of intellectual capital statements that can provide...

Spanish Abstract: El objetivo de la investigación es determinar la relación entre el proceso de marketing y la mejora de los atributos de calidad del producto o servicio de las empresas manufactureras en el Municipio de Puebla, México. La investigación aporta al conocimiento teórico al...

The aim of this paper is to present, in a comparative view, the results of the Survey: Corporate Social Responsibility (CSR) which was carried out by the Department of Economics (FCS-UDELAR) in 2006 to respondents older than 17 years and to private companies in the industry, commerce and...

El objetivo de este trabajo es analizar el impacto de la rotación obligatoria de firmas en la calidad de la auditoría. Dos argumentos opuestos han alimentado el debate sobre la conveniencia de esta medida. Sus defensores argumentan que esta medida refuerza la independencia del auditor y, por...

Este trabajo presenta un estudio sobre el proceso de formación de precios en el mercado de carburantes y combustibles de automoción dentro del sector petrolífero español, en el marco de las relaciones verticales entre empresas. La competencia en precios en el mercado verticalmente...

This paper analyses the dimensions of the adapted EFQM model applied to Agricultural Credit Banks in the Valencia Region in order to study their behaviour, the relationship between these dimensions, and the relationship with results such as progress in trade and business results. It has been...

This quality management model has been thought for country family-owned enterprises. These families have empirical knowledge, but they have ignorance about management process, quality process and marketing. This model is pretending to give them the advantage of the process systematization;...