Como alternativa de recreación, el fútbol ha superado las barreras de la representación tradicional de los barrios, las cuadras, las veredas y los pueblos, para trascender hacia espacios imaginarios tecno-dirigidos con excelentes resultados lucrativos desde el punto de vista de la...

Los cambios producidos en el entorno español ponen de manifiesto la necesidad por parte de las empresas de la adopción de aquellos enfoques de marketing que les permitan mantener ventajas competitivas sostenibles y alcanzar el éxito (medido en términos financieros y de desempeño). En este...

We present an investigation into two parts to assess the quality of the competitive internet websites of selected industries in the Basque Country. The ad hoc methodology developed for this research can be applied to other regional areas. Competitiveness is defined according to two measurable...

Among the determining factors in export activity, many studies have high- lighted the relevance of the marketing mix. Generally, the majority of them use a variables analysis to focus on specific strategies, in particular, standardized-adaptations. This paper analyzes if there is an interactive...

Los emprendedores conocen mucho acerca del producto o servicio que elaboran, pero en gran medida pueden carecer de un componente de conocimientos en el área comercial que les permita identificar los clientes que mas valorarían su producto o servicio. Esta situación se observa más en...

Doctoral dissertations provide a relevant contribution in a field. The general purpose of the dissertation research is to demonstrate research competence and to add something of value to the body of knowledge. This study provides an overview of marketing research in Spain through doctoral...

In recent years researchers have shown a growing interest in vertical interorganisational relations, above all in the Supply Chain. The absence of previous reviews of the literature on this topic, which would allow us to establish the key issues in Supply Chain Management, led us to analyse the...

This paper examines the impact of the quality of the financial website in the generation of trust that users of the Internet developed into the canal. With this purpose, we discuss the hypothesis that establishes a relationship between both constructs and that it will allow to verify if the...

The health service quality has been discussed in several organizations committed with the development of the programs and actions capable to attend the expectations of their patients. The aim of this work is to analyze the relationship among the variables quality, satisfaction, image, trust and...

All the areas within the company contact their customers, some directly and others from within the organization. CRM strategies, in conjunction with the R & D area, work on improving products and services to meet customer expectations. But could be missing valuable information of customers...