English Abstract: Today, globally operating business world is exposed to constant change processes. Reengineering is the driving force that helps companies, business and manufacturing organizations to achieve success in the new millennium that is full of challenges, risks, information explosion,...

Serbian Abstract: Мерење пословних перформанси игра посебну улогу у побољшању квалитета одлучивања и расту укупне пословне ефикасности. Мерењем се обезбеђују...