English Abstract: Today, globally operating business world is exposed to constant change processes. Reengineering is the driving force that helps companies, business and manufacturing organizations to achieve success in the new millennium that is full of challenges, risks, information explosion,...

English Abstract: Every field of people's conscientious act require making corresponding decisions. Since making right and timely decisions requires certain information, that can also be applied for making decisions in tourism business. Tourism is a heterogeneous activity, which create numerous...