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2009 Naples Forum on Service....
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Ericssons väg till kvalitet : vad den är, vad den inte är, vad den borde vara
Gummesson, Evert
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1988
Persistent link: https://www.econbiz.de/10000835355
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Att använda företags- och marknadsstrategiska beslutsmodeller : en analys av strategiska beslutsmodellers tillämpbarhet, baserad på en fallstudie och literraturstudier
Gummesson, Evert
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1982
Persistent link: https://www.econbiz.de/10002550661
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