This paper examines key firm-level factors influencing initial strategic responses to offshoring implementation challenges. Comparative case findings indicate that firms are likely to try to mitigate challenges if they perceive to have control over their cause; if strategic objectives are diverse;...

This paper explores knowledge services clusters (KSCs) as a distinct and increasingly important form of geographic cluster, in particular in developing countries: KSCs are defined as geographic concentrations of lower-cost skills serving global demand for increasingly commoditized knowledge...