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sustainability and the appropriate strategies required to improve business sustainability. In addition, there are international calls … business sustainability is being incorporated into undergraduate business and management courses in Australian universities … skills will influence the extent to which business sustainability will be achieved. The findings demonstrate that more than …
Persistent link: https://www.econbiz.de/10009441710
by mapping business requirements to specific call center resource options, determining the optimal call routing structure …
Persistent link: https://www.econbiz.de/10009459122
This study provides a comprehensive overview of challenges and obstacles that are caused by high telecommunications costs within the callcentre industry in Cape Town, South Africa. This study couldn’t have come at a better time considering the current turbulent economic circumstances around...
Persistent link: https://www.econbiz.de/10009447202
Internationalisation occurs when the firm expands its selling, production, or other business activities into …
Persistent link: https://www.econbiz.de/10009447899
Over the last decade, the international business literature has placed ever-greater emphasis on the role that learning …
Persistent link: https://www.econbiz.de/10009447943
For most complex emergent technologies, product-market success depends on efficient linkages between changing lead innovators within the R&D process. In this paper, our unit of analysis is a complex high technology product and the system of alliance linkages formed to progress a product through...
Persistent link: https://www.econbiz.de/10009448341
There is an increasing global interest in sustainable aviation technologies as a result of concerns associated with the carbon-intensive nature of the industry and the imminence of reaching peak oil. Available options such as biofuels, liquid hydrogen and electric propulsion will not only impact...
Persistent link: https://www.econbiz.de/10009475185
A key enabler of environmental projects is the ability of the project champion to gain commitment to the project from other stakeholders in his or her organization. This paper develops a model of commitment-gaining success that is based on intra-organizational influence theory. The model also...
Persistent link: https://www.econbiz.de/10009479991
Existing approaches at explaining accelerated internationalization of born global firms are incomplete as they do not capture the learning that is undertaken by these firms and their founders prior to the firm's legal establishment. Building on the extant literature and drawing on the dynamic...
Persistent link: https://www.econbiz.de/10009448548
During the last few decades, identifying and examining the characteristics of market-driven firms have been a dominant theme in strategic marketing research. It has been argued that market-driven firms are superior in their market sensing and customer linking capabilities, enabling market-driven...
Persistent link: https://www.econbiz.de/10009448561