"The authors advocate the thesis that in spite of increasing qualification requirements on the demand side and increasing average qualifications on the supply side of labour, the occupation is becoming increasingly questionable as that specific link between (occupational) professionality and...

Once stolid, strictly regulated organizations that epitomized lifetime employment, retail banks are now highly competitive enterprises with fragmented career structures and a new focus on sales and performance. Because banks are a major employer of labor, such changes have important implications...