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The complete guide to preparing and implementing service level agreements
Pantry, Sheila; Griffiths, Peter - 1997
Persistent link: https://www.econbiz.de/10004334133
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Putting marketing ideas into action
Hart, Keith - 1999
Persistent link: https://www.econbiz.de/10004349424
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Helping business : the library's role in community economic development; a how-to-do-it manual
Bleiweis, Maxine - 1997
Persistent link: https://www.econbiz.de/10004139522
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Planning for results : a public library transformation process
Himmel, Ethel (contributor);  …
Persistent link: https://www.econbiz.de/10004596290
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Empfehlungen und Arbeitsmaterialien für ein output-orientiertes Berichtswesen
1997
Persistent link: https://www.econbiz.de/10004609649
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Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services : held at Longhirst Management and Training Centre, Lon...
Wressell, Pat (contributor) - Northumbria International Conference on Performance … - 1998
Persistent link: https://www.econbiz.de/10004361752
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Basic research methods for librarians
Powell, Ronald R. - 1997 - 3. ed.
Persistent link: https://www.econbiz.de/10004366964
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Achieving change through training and development
Whetherly, June - 1998
Persistent link: https://www.econbiz.de/10004372366
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Developing information and library staff through work based learning : 101 activities
Allan, Barbara - 1999
Persistent link: https://www.econbiz.de/10004378414