This article examines the extent to which the implementation of Internet technology by Birmingham City Council (BCC) is facilitating new forms of engagement with the communities it serves. The case study presented reveals BCC to be an organisation in complex, conflict-ridden transition....

In this research, we first evaluated the current practices of the Turkish local e-governments. Then, building upon an earlier study of local e-governments in Europe (Key Elements for Electronic Local Authorities’ Networks [KEeLAN], 2002), we compared the Turkish local e-government stages with...

In a world in which 50 percent of the population is virtually excluded from the benefits of information and communication technology, bridging the digital gap has become an imperative for the international community, particularly for the industrialized countries. The objective of this study is...

In a world in which 50 percent of the population is virtually excluded from the benefits of information and communication technology, bridging the digital gap has become an imperative for the international community, particularly for the industrialized countries. The objective of this study is...