Knowledge management (KM) is typically internally generated and managed. Information services (IS) have a long history of external provision. Strategic and resource considerations are barriers to continual internal KM development, therefore inducing a potential market for external KM. This paper...

Residential remodelling contractors operate in a highly fragmented, disaggregated market. Competition and consolidation arise from other market actors, thus remodellers have diminished bargaining power and higher market risk since they traditionally service geographically specific markets....

Marketing-led enterprise change management initiated by a major UK contractor is explored in this paper as a contrast to procurement-led changes to projects driven by clients. Procurement-led initiatives try to induce changes to behaviour through market governance. Relationship marketing and...

There has been a range of initiatives across many countries over the last 10 to 15 years to introduce reform to the construction process in order to improve performance. The so-called UK 'Continuous Improvement' programme is evaluated as a case study through an analysis of demonstration...

The predominant utilitarian conceptualization of stakeholder management within construction is reviewed. Utilitarianism will be contrasted with an ethics of nurture and care perspective. A credibility gap is identified in the utilitarian approach whereby individual parties in positions of power...