judgments. We find that source credibility moderates the effect of correction on confidence: correction decreases confidence … when a product recommendation comes from a high credibility source but increases confidence when the same message comes … previous research, it is unclear whether this correction process will increase or decrease consumers’ confidence in their …

hypotheses: (1) the confidence heuristic holds that more confidence increases credibility, and (2) the calibration hypothesis … hypothesis, while accurate advisors benefit from displaying confidence, confident but inaccurate advisors receive low credibility … performance data decreased as the advisor’s confidence went up. These results add to our understanding of how advisor confidence …