Stainer, Alan; Stainer, Lorice - In: International Journal of Business Performance Management 1 (1998) 1, pp. 2-12
The integration of business and stakeholder values with performance measurement and management is explored. The state … of the art of business performance is investigated and subsequently related to the stakeholder theory. Strengths and … related index that is based on the organisation's major stakeholder satisfaction metrics. It is argued that the future …
