RESUMENEl objetivo de este trabajo es investigar si se está consiguiendo disminuir la inseguridad en la ciudad de Bogotá 2008. Con datos referidos a 2008, no se está obteniendo tal disminución como muestran los bajos resultados operacionales, los cuales fueron elaborados empleando el...

This paper examines the relationship between organization size, product life cycle stage, market position, balanced scorecard (BSC) usage and organizational performance. Using financial and non-financial measures, the BSC appraises four dimensions of performance: customers, financial (or...

Nearly 70% of process improvement projects are failing to provide the expected benefits (Grant 2002). The cost of process improvement projects can be quite substantial and the number of these projects occurring within organisations continues to increase. John Thorp (1998) describes an...

The advantages of using a balanced approach to measurement of overall organisational performance are well-known. We examined the effects of a balanced approach in the more specific domain of measuring innovation effectiveness in 144 small to medium sized companies in Australia and Thailand. We...

The Balanced Scorecard (BSC) is a strategic management tool that provides the manager with a clear and concise picture of the business's health and progress in reaching the goals of the business (Norton & Kaplan, 1992: 71-79). The BSC is a set of financial and non-financial measures relating to...

The purpose of this research was to formulate and develop broad guidelines for a Balanced Scorecard (BSC) for a mining supply company. This research has specific reference to Bond Equipment (Pty) Ltd. based in Klerksdorp, North West Province, South Africa. These guidelines must assist management...

The advantages of using a balanced approach to measurement of overall organisational performance are well-known. We examined the effects of a balanced approach in the more specific domain of measuring innovation effectiveness in 144 small to mediumsized companies in Australia and Thailand. We...

The article is dealt with comparison between existing approach of strategic management (integrated model of strategic management) and newer system Balanced Scorecard. Next is solved possibility of strategic analysis about method of assessment key areas of balanced scorecard (finance, process,...

The increasing competition both in the public and private sectors gave rise to a growing interest in quality improvement and in designing and implementing Performance Measurement Systems (PMS). Academic organizations also recognized the need for implementing performance measurement systems. Some...

This paper aims at providing a proposal for a new way of conducting the balanced scorecard (BSC), assuming a model that fulfils the leading features of lean philosophy and designing a research strategy that could explain how to act for arguing a “Lean–Balanced Scorecard”. Management...