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Effects of Knowledge-sharing Routines and Dyad-based Investments on Company Innovation and Performance: An Empirical Study of Spanish Manufacturing Companies

Charterina, Jon; Landeta, Jon - In: International journal of management 30 (2013) 1, pp. 20-39

Persistent link: https://www.econbiz.de/10010075238

E-service quality: an internal, multichannel and pure service perspective

Barrutia, José M.; Charterina, Jon; Gilsanz, Ainhize - In: The Service Industries Journal 29 (2007) 12, pp. 1707-1721

This article contributes to the emerging e-service quality literature by adopting a different approach to the dominant focus in previous research. The work centres on the internal perspective of organisation, studies the pure service sector and subjects the personal sales channel and the...

Persistent link: https://www.econbiz.de/10010973653

E-service quality: an internal, multichannel and pure service perspective

Barrutia, Jose; Charterina, Jon; Gilsanz, Ainhize - In: The service industries journal 29 (2009) 12, pp. 1707-1722

Persistent link: https://www.econbiz.de/10008328654

Measuring the impact of informational democracy on consumer power: A new application for an old tool

Barrutia, José M.; Charterina, Jon - In: International journal of market research : JMRS ; the … 48 (2006) 3, pp. 351-376

Persistent link: https://www.econbiz.de/10007265741

Management turnover expectations: a variable to explain company readiness to engage in continuous management training

Landeta, Jon; Barrutia, Jon; Hoyos, Jon - In: The international journal of human resource management 20 (2009) 1, pp. 164-185

Persistent link: https://www.econbiz.de/10008169863

People consultation to construct the future: A Delphi application

Landeta, Jon; Barrutia, Jon - In: International journal of forecasting 27 (2011) 1, pp. 134-152

Persistent link: https://www.econbiz.de/10008769448

Results of a Delphi survey in drawing up the input–output tables for Catalonia

Landeta, Jon; Matey, Jesús; Ruíz, Vicente; Galter, Jordi - In: Technological forecasting & social change : an … 75 (2008) 1, pp. 32-56

Persistent link: https://www.econbiz.de/10007895778

The dilemma facing multinational enterprises: transfer or adaptation of their human resource management systems

Lertxundi, Aitziber; Landeta, Jon - In: The international journal of human resource management 23 (2012) 9, pp. 1788-1808

Persistent link: https://www.econbiz.de/10009845530

The moderating effect of cultural context in the relation between HPWS and performance: an exploratory study in Spanish multinational companies

Lertxundi, Aitziber; Landeta, Jon - In: The international journal of human resource management 22 (2011) 18, pp. 3949-3968

Persistent link: https://www.econbiz.de/10009798991

Hybrid Delphi: A methodology to facilitate contribution from experts in professional contexts

Landeta, Jon; Barrutia, Jon; Lertxundi, Aitziber - In: Technological forecasting & social change : an … 78 (2011) 9, pp. 1629-1642

Persistent link: https://www.econbiz.de/10009807323