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Breakthrough thinking
Moran Jr, John W.; Hoffherr, Glen D. - In: The Journal for quality and participation 18 (1995) 5, pp. 46-51
Persistent link: https://www.econbiz.de/10007331329
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Breakthrough thinking in total quality management
Hoffherr, Glen D.; Moran, John W.; Nadler, Gerald - 1994
Persistent link: https://www.econbiz.de/10004179824
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Techniques - What's this "systems" stuff, anyhow?
Harrington, H.James; Carr, Joseph J.; Reid, Robert P. - In: The TQM magazine : the international bi-monthly for … 11 (1999) 1, pp. 54-57
Persistent link: https://www.econbiz.de/10007345098
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Achieving a highly effective organization
Hoffherr, Glenn D.; Reid, Robert P. - In: Quality digest 15 (1995) 8, pp. 26-30
Persistent link: https://www.econbiz.de/10006330879
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There's More to Quality Management Than TQM
Reid, Robert P. - In: Quality digest 14 (1994) 5, pp. 67-72
Persistent link: https://www.econbiz.de/10006343764
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The quality profit connection
Harrington, H. James - 1989
Persistent link: https://www.econbiz.de/10004102583
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The complete benchmarking implementation guide : total benchmarking management
Harrington, H. James - 1996
Persistent link: https://www.econbiz.de/10004313449
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The improvement process : how America's leading companies improve quality
Harrington, H. James - 1987
Persistent link: https://www.econbiz.de/10004022876
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High performance benchmarking : 20 steps to success
Harrington, H. James; Harrington, James S. - 1996
Persistent link: https://www.econbiz.de/10004317815
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Business process improvement workbook : documentation, analysis, design, and management of business process improvement
Harrington, H. James; Esseling, Erik K. C.; Nimwegen, … - 1997
Persistent link: https://www.econbiz.de/10004322069