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Creating quality : process design for results
Kolarik, William J. - 1999
Persistent link: https://www.econbiz.de/10004063641
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Quality management handbook
Kimber, Raymond J. (contributor) - 1997 - 2. ed., rev. and expanded
Persistent link: https://www.econbiz.de/10004366878
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Achieving quality
Johnson, Joe - 1998 - 3. ed., reprint.
Persistent link: https://www.econbiz.de/10004053218
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Qualität und Unternehmenserfolg : neue Lösungen und Fallbeispiele
Wildemann, Horst (contributor) - 1997 - 1. Aufl.
Persistent link: https://www.econbiz.de/10004139736
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Total Quality Management (TQM) im Spital : theoretische Grundlagen - Ergebnisse aus empirischen Studien
Etienne, Michèle - 1999
Persistent link: https://www.econbiz.de/10004080325
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Réussir la qualité de service : plaidoyer pour la performance réalisée avec discipline et innovation
Alain, Marcel - 1998
Persistent link: https://www.econbiz.de/10004028561
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Special issue: Proceedings of the 3rd World Congress for Total Quality Management : business excellence through quality culture
Kanji, Gopal K. (contributor) - World Congress for Total Quality Management <3, 1998, … - In: Total quality management 9,4/5 (1998)
Persistent link: https://www.econbiz.de/10004041175
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Getting TQM to work : Manage Activities Diploma S/NVQ level 5
Haight, Annie - 1997
Persistent link: https://www.econbiz.de/10004041757