Antonacopoulou, Elena P.; Konstantinou, Efrosyni - In: The Service Industries Journal 28 (2008) 6, pp. 845-860
The paper contributes to the debate on the New Service Model by focusing on the theoretical and practical implications that it calls for. The discussion seeks to take stock of the development of the idea of product-service integration, which is central to this New Service Paradigm, and provides...