Fernández-Menéndez, José; López-Sánchez, José Ignacio - In: Telecommunications Policy 33 (2009) 7, pp. 348-359
The literature concerned with the relationship between performance and information and communications technology (ICT) is usually focused on the ICT investments. This paper shows that it is the level of use of ICT within organisations, with preference as regards the expenses of ICT, which is...
