Kösedağ, Arman; Denizel, Meltem; Özdemir, Öznur - In: The Service Industries Journal 31 (2009) 9, pp. 1533-1547
This paper empirically investigates a possible convergence among the operational efficiency of financial institutions across countries. We explore (i) the relative performance of banking industries in two samples (European and global) over time, and (ii) whether banking industries are likely to...