We discuss why surprises, defined as events that happen unexpectedly or expected events that take unexpected shapes, are important to organizations and should be considered in the organizational literature. The concept of organizational surprises is unpacked on the basis of a typology built...

Research shows that HR practices play a crucial role in postmerger integration by facilitating employees’ identification with the new company. However, the effects of identity and identification dynamics upon these practices have yet to be examined. We draw on an ethnographic study of a merger...