This working paper suggests that customer relationship management technology (CRM) has failed to live up to the hype and expectations placed upon it and that history could be repeating itself with the latest data capture technology - Radio Frequency Identification (RFID). It will be argued that...

The wherewithal of achieving best value in private finance initiative (PFI) projects and the associated problems therein are documented. In the UK, PFI has offered a solution to the problem of securing necessary investment at a time of severe public expenditure restraint. In PFI schemes, the...

Public-private partnerships (PPPs) are increasingly used in the United Kingdom's public facilities and services provision through the Private Finance Initiative (PFI). Despite some casualties, PPP/PFI projects have been undertaken successfully, but the reasons for success are not entirely clear....

The wherewithal of achieving best value in private finance initiative (PFI) projects and the associated problems therein are documented. In the UK, PFI has offered a solution to the problem of securing necessary investment at a time of severe public expenditure restraint. In PFI schemes, the...

An opinion survey of South African architects, quantity surveyors, engineers and contractors regarding ethical behaviour within the construction industry reveals that South African contractors seem to possess a reputation for unethical conduct. The range of problems encountered includes...

Principles for managing stakeholders are discussed in the context of UK construction practice. The number of stakeholders in a modern construction project can be large, presenting numerous interfaces that have to be managed. Meanwhile, each organization has its own characteristic disposition....

Based on the Engle-Granger (1987) methodology for cointegration and error correction mechanism models the paper examines causal relationships between the UK construction workload and price. The model tests the intuitive belief that the construction price (tender price index) is a long run...