Not only that consumers take it often for granted that product prices are good indicators of product quality, but also many experts in consumer economics expect a high positive pricequality relationship. However, for more than 50 years numerous studies in more than 10 countries all over the...

Abstract Routinely collected administrative and clinical data are increasingly being utilized for comparing quality of care outcomes between hospitals. This problem can be considered in a causal inference framework, as such comparisons have to be adjusted for hospital-specific patient case-mix,...

PURPOSE: This is the second of a 3-part series presenting 2 effective applications-acuity and dosage-that describe how the business case for case management (CM) can be made. In Part I, dosage and acuity concepts were explained as client need-severity, CM intervention-intensity, and CM...

The performance of a transport service is measured by its quality attribute, which is the most synthetic and comprehensive indicator. However, it is difficult to identify this service quality attribute because it involves the various customer perceptions and it may be influenced by the...

В статье рассмотрены вопросы количественной и качественной оценки показателей инновационной деятельности экономических субъектов, применяемые в российской...

Preliminary results and findings in quality measurement and reporting in long-term care in Germany are predominantly results of political processes and reform measures and not directly of research findings of independent funding and research efforts. Systemic limits determine the course of these...

Статья посвящена проблеме повышения качества услуг в библиотеках вуза. Для решения задачи используется комплекс экономико-математических моделей при...

The paper proposes a methodology to measure the characteristics of intermediate products when quality is multidimensional. It uses a general representation of the multioutput technology via directional distance functions and constructs quality indicators based on differences. The quality...

The objective of this paper is to identify the indicators of a quality management model for integrated healthcare settings in Poland. In order to elicit the items and clusters of quality management, a three-step methodology has been applied: a literature review, a Delphi study, and concept...