Ku, Edward C.S.; Chen, Fei-Hung; Wei, Kirsten - In: Journal of Air Transport Management 40 (2014) C, pp. 119-125
The research goals of this study were to investigate how transition process activities among flight attendants affect team efficacy. We distributed a total of 600 questionnaires to flight teams in an airline company, which yielded a usable response of 275 fully completed questionnaires in the...