The ISO 9000 series of quality management systems standards, introduced in 1986, has been adopted at over 560,000 locations worldwide. Anecdotal evidence suggests that firms can achieve internal benefits such as quality or productivity improvements or that certification can help firms maintain...

The emergence of new industries is an important phenomenon that remains relatively neglected by researchers. We address several theoretical and methodological problems that impede the study of emerging industries. In doing so, we propose that historical archives represent a critical and...

This work empirically assesses the degree to which inventory decisions made by entrepreneurs and small businesses are informed by the logic underlying the newsvendor or base stock model and are influenced by the decision-maker's risk profile. We used a web- and email-based survey, combined with...