Since devolution in 1999, the Welsh assembly government claims to have developed an approach to public services reform which is better suited to the needs of Wales than the English model which relies on a combination of targets, inspection, choice and contestability. Analysis of statutory...

Since devolution in 1999, the Welsh assembly government claims to have developed an approach to public services reform which is better suited to the needs of Wales than the English model which relies on a combination of targets, inspection, choice and contestability. Analysis of statutory...

Andrews R. and Martin S. Regional variations in public service outcomes: the impact of policy divergence in England, Scotland and Wales, Regional Studies. Analysis of statutory performance indicators reveals statistically significant differences between public service outcomes in England,...

This article uses regression analysis to explore the statistical relationship between deprivation and the performance indicators used for the first round of Comprehensive Performance Assessments (CPAs) for English local authorities. The statistical significance of the results is described and...

<title>Abstract</title> Many scholars and policy-makers contend that social capital and management capacity are associated with better public services. It is also likely that organizations with the capacity to manage effective co-production are better able to realize these benefits. To test these assumptions,...

<title>Abstract</title> This article tests the independent effects of strategy formulation and strategy content on organizational performance. The formulation variables include rational planning, logical instrumentalism and strategy process absence, and the strategy content variables are prospecting, defending...

<title>Abstract</title> Central government in the UK has introduced procedures for assessing and categorizing the performance of public organizations. These procedures assume that performance is attributable to organizational decisions rather than external circumstances. This implies that mismanagement, rather...

<title>Abstract</title> We review ninety-two studies of public service performance, and analyse in detail those that model the impact of management on both administrative and survey measures of performance. Our review indicates that administrative data typically reflect the performance judgements of government...