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Relationship Marketing: The Importance of Customer-Perceived Service Quality in Retail Banking
Holmlund, Maria; Kock, Sören - In: The service industries journal 16 (1996) 3, pp. 287-304
Persistent link: https://www.econbiz.de/10007327804
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Number 9 - Perception configurations in business relationships
Holmlund, Maria; Strandvik, Tore - In: Management decision : MD 37 (1999) 9-10, pp. 686-696
Persistent link: https://www.econbiz.de/10006572138
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Buyer perceived service quality in industrial networks
Holmlund, Maria; Kock, Soren - In: Operations research, Management science : OR MS ; the … 35 (1995) 4, pp. 461-462
Persistent link: https://www.econbiz.de/10006532719
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Cooperation With Competitors and Internationalization: Evidence From the West Coast of Finland
Vanyushyn, Vladimir; Holmlund, Maria; Kock, Soren - In: Journal of euro-marketing 18 (2009) 2, pp. 89-100
Persistent link: https://www.econbiz.de/10008267007
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How to diagnose business-to-business relationships by mapping negative incidents
Strandvik, Tore; Holmlund, Maria - In: Journal of marketing management : MM 24 (2008) 3, pp. 361-382
Persistent link: https://www.econbiz.de/10008416659
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Suggesting and Comparing Different Scopes on Quality Management: Production, Service, Relationship, and Network
Holmlund, Maria - In: Total quality management & business excellence : an … 18 (2007) 8, pp. 847-860
Persistent link: https://www.econbiz.de/10007864057
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Small and Medium-sized Enterprises' Internationalization and the Influence of Importing on Exporting
Holmlund, Maria; Kock, Sören; Vanyushyn, Vladimir - In: International small business journal 25 (2007) 5, pp. 459-478
Persistent link: https://www.econbiz.de/10007869894
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Suggesting and Comparing Different Scopes on Quality Management: Production, Service, Relationship, and Network
Holmlund, Maria - In: Total quality management & business excellence : an … 18 (2007) 7-8, pp. 847-860
Persistent link: https://www.econbiz.de/10007877476
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The D&D Model - Dimensions and Domains of Relationship Quality Perceptions
Holmlund, Maria - In: The service industries journal 21 (2001) 3, pp. 13-36
Persistent link: https://www.econbiz.de/10006274626
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Relationships and the Internationalisation of Finnish Small and Medium-sized Companies
Holmlund, Maria; Koek, Soren - In: International small business journal 16 (1998) 4, pp. 46-63
Persistent link: https://www.econbiz.de/10006304114