The Washington State Energy Office (WSEO) has been running the Oil Help program for three years. Originally operated as a loan program, Oil Help switched to rebates during the 1987 and 1988. Rebates for oil furnace replacements made up over 70 percent of rebate funds, which totaled about $1.3...

Innovation is said to be the key to future markets, business development and economic growth, yet the concept of innovation remains abstract and ambiguous. This paper suggests any value creation intentions need to recognise that innovation is a context-dependent process which is implicitly and...