U.S. banks are increasingly outsourcing an expanding range of their operations to third-party service providers. Recent … industry estimates show that outsourcing by U.S. banks accounts for almost 20 percent of their information technology services … engaging in ‘cross-border outsourcing’. Notwithstanding the potential cost savings that can result from outsourcing offshore …

reference data function is provided in this article. We close by presenting the primary risks associated with outsourcing a …

This articles reports the findings of the 2003 Offshoring survey that was conducted in order to identify key trends and … explosive issues around jobs displacement, community relations, protectionist ‘backlash’ against offshoring, and workers …

This paper identifies the offshoring trends, drivers, risks/challenges, and their impact on financial services … institutions. It sets out a new value proposition to maximize the offshoring benefits for the financial institutions, based on … lessons learnt and offshoring capabilities of service providers. …

The world of offshoring has come a long way in recent years. This experience allows us to make certain inferences about … offshoring, a summary of best practices, and to answer the key questions in the minds of management today regarding this massive …

the decision to relocate in international geographical area, regardless of the structure formula, offshoring or … outsourcing, must be based on a more diverse set of factors. …