In this paper the motivation and various concepts of statistical systems for assisting case workers in assigning unemployed persons to active labour market programmes (ALMP) are examined and the particular implementation of such a statistical system in Switzerland, which was introduced in the...

In many countries, caseworkers in a public employment office have the dual roles of counselling and monitoring unemployed persons. These roles often conflict with each other leading to important caseworker heterogeneity: Some consider providing services to their clients and satisfying their...

This paper examines whether contacts between caseworkers in public employment offices and employers impact on the reemployment chances of the unemployed they counsel. This analysis is made possible through a large administrative dataset on unemployed combined with an extensive survey of...

The need for better targeting of active labour market programmes is evident from the many evaluation studies that find insignificant or even negative effects. A statistical system could contribute to a more precise targeting of labour market programmes to those individuals who are likely to...

This article examines whether the chances of job placements improve if the unemployed are counselled by caseworkers who belong to the same social group, defined by gender, age, education and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their...