Researchers are expanding our knowledge of cultural value systems by exploring the diverse values that are held by different generations in various countries. The majority of these studies have focused on Western countries with little attention being given to cross cultural differences. This...

This manuscript explores age discrimination in employment and the challenges that managers confront in seeking to establish and maintain a legal, ethical, and productive workplace. The data regarding age and older workers comes from 218 respondents in the United States and 379 respondents in...

This paper aims to set the stage for the development of an index that measures progress towards sustainability in the service sector. A review of the academic literature reveals history and theories on the subject, while a look at the trade literature describes what is happening in each of 13...

Customer-driven orientation for continuous improvement is an essential element embedded in the service industry. Sales representatives stress the unique qualities of their products or services to emulate and improve upon existing and potential competitors resulted in making their customers...

Human capital plays an important role and acts as a strategic resource that helps firms achieve strategic competitiveness. In the global business context, understanding the expectations and behaviors of employees in different cultures is paramount for international and multicultural...

Understanding the current business cycle of a nation is essential for individuals, enterprises, and the government in order to make appropriate strategic decisions and take advantage of business opportunities. At a specific period of economic activities, the business cycle develops moderately...