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Missing in action: aircraft maintenance and the recent HRM in the airlines literature

Hampson, Ian; Junor, Anne; Gregson, Sarah - In: The international journal of human resource management 23 (2012) 12, pp. 2561-2576

Persistent link: https://www.econbiz.de/10009963074

Invisible work, invisible skills: interactive customer service as articulation work

Hampson, Ian; Junor, Anne - In: New technology, work and employment 20 (2005) 2, pp. 166

Persistent link: https://www.econbiz.de/10007804194

PAPERS - Lean Production and the Toyota Production System - Or, the Case of the Forgotten Production Concepts

Hampson, Ian - In: Economic and industrial democracy : EID ; an … 20 (1999) 3, pp. 369-392

Persistent link: https://www.econbiz.de/10007819610

ARTICLES - Continuity and Change in Australian Industrial Relations: Recent Developments

Hampson, Ian; Morgan, David E. - In: Relations industrielles 53 (1998) 3, pp. 564-594

Persistent link: https://www.econbiz.de/10007821709

Welfare wars: public service frontline absenteeism as collective resistance

Junor, Anne; O'Brien, John; O'Donnell, Michael - In: Qualitative Research in Accounting & Management 6 (2009) April, pp. 26-40

Purpose – The purpose of this paper is to develop a model to explain frontline employee absence as a form of concerted resistance in a public service welfare environment. Design/methodology/approach – Conflicts over absenteeism can be interpreted as a mix of formal and informal struggles...

Persistent link: https://www.econbiz.de/10009350174

New public management and employment relations in the public services of Australia and New Zealand

O'Donnell, Michael; O'Brien, John; Junor, Anne - In: The international journal of human resource management 22 (2011) 11, pp. 2367-2384

Persistent link: https://www.econbiz.de/10009265968