This article summarizes the key points of Eisenhardt's (1989), "Building theories from case study research," and its impact on research in management and marketing. The present article uses citation data from the Web of Knowledge database which shows that Eisenhardt (1989) has 2509 citations to...

A substantial body of research has linked job satisfaction with employees’ quitting intentions. That research predominantly analyses individual-level determinants rather than organisational-level or work environment antecedents of quitting. This study investigates the concept of the quality of...