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have been identified as perceived support, job characteristics, and value congruence, internal communication is …, understanding the mechanisms by which internal communication influences employee engagement has emerged as a key question in the …, play a mediating role in the relationship between internal communication and engagement. To test the theoretical model …
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To date, consumer behaviour research is still over-focused on the functional rather than the dysfunctional. Both empirical and anecdotal evidence suggest that service organisations are burdened with the concept of consumer sovereignty, while consumers freely flout the ‘rules’ of social...
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