In a world in which 50 percent of the population is virtually excluded from the benefits of information and communication technology, bridging the digital gap has become an imperative for the international community, particularly for the industrialized countries. The objective of this study is...

In a world in which 50 percent of the population is virtually excluded from the benefits of information and communication technology, bridging the digital gap has become an imperative for the international community, particularly for the industrialized countries. The objective of this study is...

New government service delivery models based on a “franchise” metaphor are being proposed recently to allow more citizen-centric service delivery by decoupling the government’s internal departmental structure from the way services are presented and delivered to citizens. In order to...

Governments around the world are facing the challenge of responding to increased expectations by their customers with regard to public service delivery. Citizens, for example, expect governments to provide better and more efficient electronic services on the Web in an integrated way. Online...

In this paper, we examine the impact of information and communications technologies (ICT) on government departments/agencies and the contribution of external agents to change and development programs. We present empirical evidence of externally facilitated change to mindsets and patterns of...

Using and surfing on Internet has been increased and extended that can be noticed internet is one of essential components of human life. According to this view can be said: Internet should solve a lot of problems in Human life and societies. Corruption is one of the problems that is common in...

The article is devoted to the topical problem of development of e-government in Ukraine. Its goal is to specify the e-government notion, analyse the modern state and identify ways of acceleration of development of the e-government system in Ukraine from institutional positions. It establishes...

The paper discusses the problems of competitiveness of the public sector of the economy. The article shows that a possible solution to this problem is the computerization of the public sector, for example, active introduction of the e-government.