Bolton, Gary; Greiner, Ben; Ockenfels, Axel - In: Management Science 59 (2013) 2, pp. 265-285
, leading to more accurate reputation information, more trust, and more efficient trade. We discuss the implications for theory …Reciprocity in feedback giving distorts the production and content of reputation information in a market, hampering … trust and trade efficiency. Guided by feedback patterns observed on eBay and other platforms, we run laboratory experiments …